ACCESSIBILITY
We are proud to announce that Love Saves The Day has been awarded Bronze by the Attitude is Everything Charter of Best Practice. As a festival, each year we are continuing to assess our accessible facilities and are constantly striving to make the site and overall experience better for our deaf and disabled customers.
The following information provides details about the bookable accessible provisions at the festival. If you have any questions that are not answered below please contact accessibility@teamlove.org
If you would you like to register to use any of the following accessible facilities:
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Personal Assistant Ticket
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Viewing Platforms
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Accessible Parking
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Accessible Toilets
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Lowered Bar Areas
Firstly, you will need to purchase a ticket in the usual way and then complete the accessibility form
by selecting the facilities you wish to use. You will also need to upload some supporting evidence along with your application. (Please read the form for details of suggested documents). Once you have submitted your form we will get back to you within two weeks to let you know if it has been approved.
Please note that submission of the form alone does not automatically guarantee eligibility for use of the accessible facilities.
If you have any queries about eligibility, please contact us prior to purchasing your ticket at accessibility@teamlove.org
Festival Site Information
Love Saves The Day will be moving to Ashton Court Estate this year. Ashton Court is an open green-field site. It has some limited tarmac paths on the peripheral entrances and exits, however, most of the space involves inclines and uneven terrain. While there will be some sheltered areas (some stalls and marquees), it is predominantly an open-air event. Ground conditions are therefore weather dependent, (if we experience extreme weather the ground may become muddy and the grass may well get churned up). This means that mobility across the site may become compromised. We ask you to consider this before purchasing a ticket.
Induction Loops
There will be an induction loop at the Accessibility Box Office.
British Sign Language (BSL) Interpreters
Due to the amount of time required to book performance interpreters for our shows, anyone wishing to have the BSL service needs to contact the accessibility team at least three months prior to the event to ensure there is enough time to put the appropriate provision in place. Please contact accessibility@teamlove.org for enquiries.
Assistance Dogs
We welcome assistance dogs on the site. There will be an area provided for toileting and drinking. Please let us know on your form if you are bringing one in advance of the event. To organise this please contact accessibility@teamlove.org.
Strobes
Please note that strobe effects may be used at this event. However, there will not be any specific announcements prior to their use.
Accessoloo
Accessoloo is an onsite changing facility with a toilet, hoist, and changing table that will be joining us. N.B. Please bring your own sling if you wish to use the hoist.
Medical Services and Welfare Area
We have an onsite Medical Tent with trained First Aiders should customers need this service.
Diverse Break Out Space
In addition, we have an onsite sensory break-out space provided by Diverse UK. This space aims to provide a safe, low-level stimulation and recalibration zone for those on the Autistic Spectrum or for those who need a place to have a moment of calm, rather than having to leave the festival.
If you have any queries, please contact accessibility@teamlove.org or call 0117 941 1611
Please note: The disabled access facilities are for festival-goers with permanent disabilities – pregnant women and people with recent injuries such as broken legs, hip replacements, etc do not qualify.
For further information please visit Love Saves The Day website